Article posted on November 29th, 2017
MaxBill positions Netplaza to expand business relationships with its regional network operator customers throughout the country
Warwickshire, United Kingdom (November 27, 2017) – LogNet Billing, the provider of Modern Billing solutions for service providers worldwide, today announced that the company has deployed its MaxBill solution for Netplaza, the leading service provider for regional fiber networks in Finland, to support complex to B2B2C business models.
Netplaza provides a range of managed connectivity services to enterprises, municipalities and regional operators of fiber networks throughout Finland and is known throughout the country for maintaining high levels customer satisfaction.
In the first phase of the project, Netplaza recently rolled out the MaxBill solution from LogNet Billing and is currently migrating its regional network operator customers to the system. As part of this initial rollout, Netplaza is hosting MaxBill and using the system to serve as a platform to provide provisioning and billing services to its regional network operator customers. These regional network operator customers are relying on these services to support the white label broadband services that they are reselling from Netplaza to their own customers, who are mostly residential customers and small and medium sized business customers on their networks throughout Finland.
The MaxBill solution empowers competitive service providers in numerous service markets to turn billing, service delivery and customer experience management into competitive advantages and provides a framework to grow their businesses. MaxBill is a full featured customer management and billing solution that supports multiple service environments and features advanced rating options, CRM, order management, billing, partner management and reconciliation capabilities.
Netplaza decided to deploy MaxBill after conducting a comprehensive market review. Netplaza reports that the company selected MaxBill for its advanced functionality and multitenant architecture that allows the complex B2B business relationships it maintains with its network operator customers to be easily managed.
“The services that we provide to our regional network operator customers are filling a gap in the market that has been overlooked by many of the large operators here in Finland and is the fastest growing segment of our business,” said Tommi Linna, CEO at Netplaza. “MaxBill and its inherent support for our B2B2C business models is allowing us to pursue this niche market opportunity and is positioning us to reach our goal of establishing business relationships with over 100 regional network operators in the coming years.”
For the next phase of the project, Netplaza is considering extending the MaxBill system to support its business units providing managed connectivity services to its enterprise and municipal customers.
“We are excited to add Netplaza to our growing list of advanced network operators using our MaxBill solution,” explained Kirill Rechter, CEO at LogNet Billing. “We have developed a strong relationship with the Netplaza team and were able to install, integrate and put into production the entire solution within only three months.”
About LogNet Billing
LogNet Billing and our MaxBill solution turn billing, service delivery and customer experience management into competitive advantages that help service providers achieve their strategic objectives and grow their businesses. Our MaxBill solution and Modern Billing strategy enable service providers to offer attractive packages with automated service delivery, simplified customer support and transparent billing. Since 1996, the MaxBill solution has been helping communications, TV, content, utilities, financial and transportation service providers worldwide succeed in rapidly changing and highly competitive markets. For more information, please visit www.maxbill.com.
Netplaza is a Finnish Internet Service Provider (ISP) that provides high quality internet services to enterprises, municipalities and regional fibre operators. The company was founded in 1996 and has been growing fast during the recent years. At the moment, Netplaza has over 1000 business customers and provides services to 16 regional fibre networks around Finland. Netplaza is known as a flexible and trustworthy partner that is quantified as consistently excellent customer satisfaction ratings. For its regional network customers, Netplaza offers a unique white label solution that enables the networks to turn their fibre network investment into profitable businesses.
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